Frequently Asked Questions
Everything you need to know about shopping with Shalvi Fashion Home.
How do I determine the right size for my clothing?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing it to our chart, as sizes may vary slightly between different ethnic and contemporary styles.
What are your shipping charges and delivery timelines?
We offer free shipping on all orders above a certain value. Standard delivery typically takes 5-7 business days, while express shipping options are available at checkout for faster delivery.
Can I return or exchange an item if it doesn't fit?
Yes, we have a hassle-free 7-day return and exchange policy. Please ensure the tags are intact and the garment is unworn. You can initiate a return request through our 'My Orders' section.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes across the country.
How should I care for my Shalvi Fashion garments?
To maintain the longevity of our fabrics, we recommend dry cleaning for heavily embellished pieces and gentle hand washing in cold water for cotton and printed outfits.
How can I track the status of my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly on our website using your order ID.